Features and Benefits
Encryption:
256-bit, with lowest possible encryption level of 128-bit for 99.9% of users
even with older browsers
Browser Compatibility:
Highest in industry
Certificate Details:
Domain / identity authentication and verification
Trusted Site Seal:
Yes - free (available in 18 multiple languages)
Root CA:
No
Free Reissues:
Yes Unlimited for the
lifespan of the certificate
Technical Support:
Yes Free 24/5 multi-lingual for all global time zones
Secures Internationalized
Domains:
Yes - supports IDNs character sets.
SGC Technology:
Yes - only a few CAs can offer this. * See above
CRL:
Yes - Certificate Revocation List fully supported
Supported Browsers

Support Resources
thawte offers the same premium level of support
across all products. As a
thawte customer you
will have FREE access to:
- Full and unlimited online support for the lifetime of the certificate
- Multi-lingual global support in 28 languages
- Live online chat for sales and customer support
- 24 x 5 technical support
- Unlimited access to thawte's extensive
online knowledge base
- Highly trained and dedicated support staff
Can you get the after sales technical support you need?
Depending on your level of experience in working with digital certificates, you
may require assistance at various stages throughout the lifecycle of the product,
from the initial request for a certificate to installation, renewal and possible
reissuance of a certificate if required.
thawte has the support capabilities to assist you during
the initial sales process as well as more unforeseen circumstances such as server
migration, where competent support is always the most valuable.
Most importantly,
thawte's technical support is FREE and available globally
24 x 5.
Is this product right for my business?
Your choice of digital certificate depends mainly on whether your customers
require identity assurance. This facility comes standard with both the SSL
Web Server Certificate and the SGC SuperCert. After a stringent verification
process, your company details are added as part of the certificate contents.
Having established the need for either of these certificates, answering ‘yes’ to
any of the following questions will indicate the need to install a
thawte SGC
SuperCert rather than a
thawte SSL Web Server Certificate:
- Do you have an international audience/customer-base?
- Do you need to ensure that you are providing the best possible encryption
for each and every visitor to your website?
- Do you conduct medium to high value e-commerce transactions via your web
interface?
thawte's SGC SuperCert automatically steps up to
128-bit encryption for certain end-users with the Windows 2000 operating system
who, in the past, would not receive 128-bit encryption irrespective of the
version of Internet Explorer used. The systems affected are those that shipped
prior to about March of 2001 and did not subsequently have Microsoft's High
Encryption pack or Service Pack 2 installed.
If you require an SSL certificate that offers the highest possible protection
in all circumstances, then
thawte's SGC Certificate
is the right product for you.
What does the certificate do?
A
thawte SGC SuperCert enables Server Gated Cryptology
(SGC) or "Step-Up" functionality in Netscape or Microsoft browsers,
and turns 40-bit and 56-bit browsers into 128-bit strong browsers (IE 4.X or
Netscape 4.06 and later) while users are visiting your site. 256-bit encryption
can also be enabled if your client's browser capability and the cipher suite
installed on your web server are both 256-bit compatible.
thawte is one of the few Certification Authorities
(CAs) that have been awarded the trusted status and license rights to use this
SGC technology.
When one applies for a
thawte SGC SuperCert, the
verification and authentication procedure that that particular individual/group/company
is subject to is of the very highest standard. In fact, a stringent checklist
of activities is undertaken to ensure that you really are who you claim to
be. An overview of the validation process is as follows:
- Authentication:
- Company registration details confirmed
- Confirmation that domain is owned by requesting party.
- Verification:
- 3rd party telephone listing used to confirm that the authorized person
requesting certificate is employed by requesting party.
The value of this process cannot be underestimated, and it is this that has
been the foundation of
thawte's enviable reputation
as a rock-solid independent Certification Authority (CA).
Technical Details
thawte's SGC SuperCert certificates enable 128-bit
SSL sessions in older browsers* that are usually restricted to 40/56-bit encryption.
The difference between SGC SuperCerts and normal SSL Web Server Certificates
is that whenever one of these older browsers connects to a site that has a
SGC SuperCert installed, the SSL session will be automatically 'stepped-up'
to 128-bits, instead of being negotiated at an encryption level that the browser
has been defaulted to (40/56 bits). * (IE 4.X or Netscape 4.06 and later)
Certificate Signing Request (CSR) File
The process of applying for a
thawte SGC SuperCert
begins with the completion and submission of a Certificate Signing Request
(CSR) file.
thawte then verifies your identity, and
when satisfied, signs that request file, using the trusted
thawte CA
root key, and issues it to you as your certificate.
Valid Certificate Request Formats
When we issue your certificate
it will contain two critical pieces of information about you. The first is
the "Distinguished Name", which is a set
of values that describes your country, state or province, city or town, organization,
division within that organization and your web server domain name. The second
is your public key.
Keys
Session keys are made up of a public key (issued to you with your SGC SuperCert)
and randomly selected private keys created by each browser when it connects
to your server. Session keys are used to encrypt and decrypt data (transmitted
to and from the server) after the initial browser/server 'handshake'. (A session
key is not your Server Certificate key, which is either 1024-bit, or 512-bit).
Compatible web servers
All browsers from IE 4.x or Netscape 4.06 and later should work with the SGC
SuperCert. Please note that the SGC SuperCert is chained, therefore please
check that your web server supports Certificate chaining.
Click
to download a complete list of compatible web servers.
Upgrading Browsers
Those running 3.x generation browsers can upgrade their security to the same
level as that supported by 4.0 generation browsers. The process takes about
2 minutes and ensures that your browser works with the tens of thousands of
thawte certified
secure servers out there. You only need to do this once for your browser to
be updated permanently!